Bitrix24 Website forms

Bitrix24 offers a robust website forms feature that allows businesses to create customizable forms for capturing leads, gathering feedback, and facilitating communication with customers. These forms are designed to enhance user engagement and streamline data collection directly from your website.

1. Key Features

Customizable Form Builder

• Drag-and-Drop Interface: Utilize an intuitive drag-and-drop form builder to create forms easily without any coding skills.
• Field Customization: Add various field types, such as text boxes, dropdowns, checkboxes, and radio buttons, to gather the specific information you need from users.

Pre-Built Templates

• Ready-to-Use Templates: Choose from a variety of pre-built form templates for common purposes, such as contact forms, feedback surveys, and registration forms, to save time on setup.
• Template Customization: Modify templates to fit your brand’s style and requirements, ensuring consistency across your online presence.

2. Integration with CRM

Lead Capture

• Automatic Lead Generation: Automatically capture leads from form submissions and integrate them into your Bitrix24 CRM for efficient follow-up and management.
• Segmentation: Segment leads based on form responses for targeted marketing and communication efforts.

Task Automation

• Automated Follow-Ups: Set up automated tasks and notifications for team members to follow up with leads generated through forms, ensuring timely responses.
• Custom Triggers: Create triggers based on form submissions to initiate workflows, send emails, or assign tasks automatically.

3. User-Friendly Management

Form Analytics

• Performance Tracking: Monitor the performance of your forms with analytics tools that track submission rates, conversion rates, and user engagement.
• A/B Testing: Conduct A/B testing on different form versions to identify the most effective design and content for lead generation.

Integration with Other Tools

• Third-Party Integrations: Connect forms with other tools and applications, such as email marketing platforms, to enhance your marketing efforts and reach.
• Webhooks and APIs: Utilize webhooks and API access for custom integrations and advanced data handling.

4. Security and Compliance

Data Protection

• Secure Submissions: Ensure that form submissions are securely transmitted and stored, protecting sensitive customer information.
• GDPR Compliance: Configure forms to comply with data protection regulations, providing users with clear consent options for data collection.

5. Easy Embedding Options

Embedding Forms on Websites

• Simple Integration: Easily embed forms on your website using HTML code, making it accessible for visitors to fill out directly.
• Responsive Design: Ensure that forms are mobile-friendly and accessible on all devices, enhancing user experience.